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api/2/reporting/compare/enqueue report technical team has been notified

I enabled api key in my profile via Cloudability console. Then I get the subnet traffic report via below url, but I get error "technical team has been notified".

The wired things the same url with my workmate api key worked well. Anything I missed?

FYI, when i enable API key, there is a public and private key, I use the private key for the value of auth_token.